The Mondeo is my third new car in 8 years, having previously had two Subis. I had a particular issue with my central locking and the car was looked at over 5 times in a month, with them being unable to replicate the fault. At no time was I charged - in fact, every time the car went in, it was washed and cleaned at no charge.
I did make sure today that the form I signed did not have a service charge on it.
I would've thought it was in the best interest of the dealers to find faults that are covered by warranty, to claim back back from Ford.
They are going to stick a thermometer into the vent and see what the reading is. Unfortunately I didn't have one at home so couldn't do that myself.
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