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Originally Posted by Franco Cozzo
... They do
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Then explain why aren't they doing it? Why are they treating customers the opposite of what you describe? They must have a cruel sense of humor to be doing this for ****s and giggles.
Quote:
Originally Posted by Tassie f100
Re clout.That is how Bunnings run manufacturers.Bunnings tell them what the price they will pay is Take it or leave it, no questions asked warranty.Oh and your reps will stock the shelves and make sure stock doesn’t run out or we won't buy off you again.
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Interesting you say that, because of the things I've returned to Bunnings they just throw them in the bin and give me another one.
I've returned 3 things to them where the manufacturer has absolutely refused to honour the warranty. But Bunnings said "screw that" and threw the items in the bin in front of me and just gave me another one off the shelf.
I ask them if they are going to be getting warranty on stuff and they just say no, its not worth trying, too expensive, so they bin it and give me another. It's built into and accounted in their cost model.