Congrats, focus gal, and I hope your car is ready asap!
Yeah, it was a bit of a rude shock for me (this was the first new car I've ever bought), I just couldn't believe how little information the dealer was able to give to me. Not really a positive experience at all. When I receive my car (finally!!), I'll be emailing Ford to let them know just how I feel ("I will be very angry with them, and I will write them a letter, telling them just how angry I am!!")... Not sure it will do any good, but I figure I deserve to have my opinion heard.
Finally the home straight now, I hope....
(Oh, by the way... if the LX Hatch in Titanium Grey that has just landed in the country a few days ago that you are getting is actually MINE, then I think you and I will need to have a little chat... ;) )