[.:4:.]

Inverse customer service. So when i was in a service role one thing i was taught and did was to work out a clients interest and then ask them next time about that. So for arguments sake, if i found out i client liked yelling at clouds, the next time i would ask if they yelled at any clouds over the weekend. So that worked well for the company i worked for, that created repeat business as the client thought of me as a person not just the guy there to do stuff. So the inverse. On the other end, same thing but for purchases as a customer. False interest but make it beleivable and it gets put through as staff discount.