2010 Fiesta Handfree

[woodiebro]

On my recently aquired 2010 Fiesta Sync Screen I have paired the phones and the bluetooth blue light is on, we can dial out on the phones (android and Iphone 6) through the system OK but if you call either phones from another external phone they just go to message bank. I've looked through the menus to see if there is a master reset for the system but cant find any. There are no problems with the phones when not associated with the car. Thanks