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Old 08-02-2020, 07:14 PM   #1
Aradial
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Default Bluetooth out of sync

Hi,


I looked around but haven't found anyone posting about this issue.


I just took delivery of a 2018 Mondeo. My daughter likes to watch netflix/youtube in the car and we pair it though the bluetooth so she can listen via the car.


When she watches a video it is out of sync with the audio lagging behind the video. The longer it goes for, the more out of sync it goes. She uses a Pixel 3A, and I have tried it on my Samsung S8 and it does the same thing. She tried on an ipad but sync said it wasn't a compatible device (why cant it just connect via bluetooth??).


Anyone have experience with this? We never had an issue in my Territory.


EDIT: Just checked with the eifts iphone SE, it also happens but the dift occurs at a slower rate. Hopefully someone has a way to resolve it.

Last edited by Aradial; 08-02-2020 at 07:37 PM. Reason: Added info
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Old 10-02-2020, 11:05 PM   #2
cobrin
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Default Re: Bluetooth out of sync

I have a feeling the lag is from the transmission over btooth. That and or the quality of the system/BT receiver in the head unit, perhaps check for updates for sync3 or try another phone that's said to be to tested and compatible. Could it be that the res. and bitrate of the YouTube vid is too much for the head unit to handle.
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Old 11-02-2020, 07:47 AM   #3
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Default Re: Bluetooth out of sync

I don't think you will find a way to solve this, the designers at Ford didn't think you would want to play audio from a video - so no consideration will have been given to the delay that processing a BT stream and creating audio from it would create.
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Old 11-02-2020, 10:35 AM   #4
manchu
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Default Re: Bluetooth out of sync

I have similar audio/vid sync issue with my MC mondeo and agree with others that there's probably not much that can be done about it.

plugging into the aux input (if there is one) might give better results.
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Old 11-02-2020, 03:18 PM   #5
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Default Re: Bluetooth out of sync

I have the same issue in my Landcruiser and the wifes RAV. Best thing to do is turn the BT off and use the device speaker.
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Old 11-02-2020, 04:43 PM   #6
Aradial
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Default Re: Bluetooth out of sync

Thanks for all the replies.


Guess its just the way it is



On a side note, Syn3 in my car says its version 3.0. On googling it looks like sync3 software is at 3.4 for the release version. I downloaded the update software from Ford yesterday and installed it today, only to find its still 3.0


Is the Mondeo version still supposed to be at 3.0? Does anyone have a later version then mine?
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Old 11-02-2020, 06:25 PM   #7
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Default Re: Bluetooth out of sync

My old ranger was the same, my 2019 triton is the same. The only practical remidy is if the car has a 3.5mm audio jack auxilary and you use that, well, that worked in the ranger. Havent tried the mitsubishi.
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